Pleasing customers using the latest technology opens many doors Hospitality & Technology: The Perfect Blend for Future Success This is where the graduates of EHL’s Bachelor of Science in International Hospitality Management stand out from the crowd. With a balanced set of customer-centric soft skills, business know-how, and an innovative tech mindset, they are able to implement technology to create wonderful customer experiences. It ’s why top companies such as Apple, LVMH, L’Oréal, Procter & Gamble, Nestlé, and Tesla engage EHL’s students as consutlants and actively recruit EHL graduates year after year. Young people who are interested in the technical side of hospitality and other service businesses will find a wealth of opportunities in today ’s job market. Here are a few jobs that are a good fit for people with strong IT skills and a people-pleasing personality. → Visit ehl.edu for more details EHL HOSPITALITY BUSINESS SCHOOL 5 careers for those who love technology and people 1. Corporate travel consultant The corporate travel consultant puts together trips that meet client expecations, finds the best routes and fees, and solves problems that arise during the planning and execution of travel. The tech side: Requires an understanding of global distribution systems, programs that track airfares and rental car fees, airline routing principles, and international regulations. The hospitality side: Provides an optimal experience for clients, uses problem-solving and critical thinking strategies, and acts as a business consultant. 2. Technical marketer Marketing is a chief priority for businesses today, and the role of the marketer has taken a more technical turn, requiring marketers use the latest programs and tools to make businesses visible and successful in the digital space. The tech side: Implements the SEO and SEM best practices, seeks and interprets website analytics, and has basic knowledge of HTML and JavaScript. The hospitality side: Focuses on caring for the brand’s reputation, takes a customer-centric approach to all tasks, creates outstanding experience online, and builds trust. 3. Data Engineer The sharing economy has created a whole new business model based on people connecting with each other. Data engineers build and manage data services, websites, and web applications that run the sharing economy. The tech side: Knows basic programming languages, such as SQL and Python, understands data structures and cloud platforms, and compiles and interprets data. The hospitality side: Brings a human touch to a website or application and creates outstanding customer experiences that help businesses grow.
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